Dana is a public speaking and management professional with background in environmental conservation; 13 years’ experience building volunteer and community engagement programs, as well as developing relevant training and educational materials, and presentations. She is a Board member representing the (Pacific Region) Association of Leaders in Volunteer Engagement (AL!VE). Member of National Association of Volunteer Programs in Local Government (NAVPLG). Dana is Certified in Volunteer Administration (Council for Certification in Volunteer Administration – www.cvacert.org).
Heidi Jakop, CVA is the Director, Volunteer Engagement for Vancouver Botanical Gardens Association. Heidi is the President of the Administrators of Volunteer Resources of BC. Heidi was most recently an instructor at Langara College for the Volunteer Coordinator Certificate Program and facilitates workshops and webinars for university, municipality, volunteer centres, and professional associations.
Beth Steinhorn is the President of VQ Volunteer Strategies and partners with organizations and their leadership to increase their impact through strategic and innovative engagement. The author of multiple books and articles on strategic volunteer engagement, she is a popular speaker and trainer, known for her interactive and inspiring presentations. As a thought leader, Beth regularly participates in the national dialogue about volunteerism and engagement. Her consultations have included developing engagement strategies for Save the Children USA, Special Olympics Southern California, Best Friends Animal Society, and Repair the World. As a Service Enterprise Trainer, she has also trained and supported dozens of organizations to become certified Service Enterprises. Prior to becoming a consultant, Beth worked as an executive director and marketing director with education and faith-based organizations and spent years working with museums as an educator, manager, and anthropologist. She draws upon her anthropology experience still, helping organizations through the culture shift process – from viewing volunteer management as a program to embracing engagement as a strategy to fulfill mission. Beth has an undergraduate degree from Harvard University and attended University of Washington for anthropology and museology.
Angela Williamson, CVA, has been the volunteer manager at Hagley Museum & Library in Delaware for 11 years. She has been the president of the Delaware Association of Volunteer Administrators (DAVA) 4 years and supporting in other roles in other years. She worked in education at a public garden prior to Hagley. She loves pursuing and promoting volunteering as an important role in society. Angela comes from the US Midwest of friendly people.